The request for any clarification related to the protection of personal data must be made in writing:
- to the e-mail address: dpo@enotel.com;
- by post to the address: Rua Simplício dos Passos Gouveia 29, 9004-576 Funchal - Madeira, Portugal, to the attention of the Quality Department of Enotel Lido.
Enotel has appointed a Data Protection Officer who is available for any data protection request. See "Who is the Enotel Data Protection Officer?" for more information and contacts. The exercise of your rights is free of charge unless the application is manifestly unfounded or excessive, and in such cases a reasonable fee may be charged in accordance with the associated costs.
Requests for information and the exercise of rights by the data subject are to be made in writing (including electronic means), with proof of identity, and sent to Enotel, which will respond to the data subject’s request in writing (including electronic means) no later than 30 days from receipt of the request, except in cases of particular complexity and a large number of requests, when the period may be extended up to two months.
The data subject may also lodge a complaint directly with the National Data Control Authority, the National Data Protection Commission (CNPD), using the contacts made available by this entity for this purpose (at www.cnpd.pt).