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Terms & Conditions

Find here the terms and conditions of Enotel Hotels and Resort

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Pets are not allowed.

The Municipal Tourist Tax

The Municipal Tourist Tax will be 2 euros per overnight stay, up to a maximum of 7 consecutive nights, per person and per stay; 
The tourist tax will come into force on 1st October 2024.

Enotel Lido: Applicable

Enotel Magnólia: Applicable

Enotel Sunset Bay: Not applicable 

Enotel Santo da Serra: Not applicable 

Resolution Entity for Consumption Disputes
In case of dispute the consumer can use an Alternative Resolution Entity for Consumption Disputes.Centro de Arbitragem de Conflitos de Consumo da Região Autónoma da Madeira (CACCRAM)Rua Direita, 27 – 1.º andar 9050-450 Funchal
Tel: 291 750 330;
Fax: 291 750 339;