Enotel's Group History

Tradition and quality walking hand in hand

About us

Learn more about Enotel Hotels & Resorts

Who we are

Let's not tell them about paradise, let's make them imagine it! Have you ever imagined a group of hotels which symbolises everything you are looking for your holidays? Enotel Hotels & Resorts presents a group of hotels, where its personality refers to a world of experiences and its greatest commitment is to eternalise moments.

Over the years, based on sustained growth and a scale of values dedicated to providing memorable moments for its clients, the time has come and we have rethought the positioning of the Enotel brand. Today our communication model is closer, therefore increasingly emotional, which for us has never been so essential.

Group History

1982

The Estêvão Neves Group was founded in 1982 and expanded in 1988.

1996

In 1996, it entered into a partnership with the Sonae Group, Portugal's largest business group

1998

In 1998 it launched the Enotel brand, exclusively for hotels, with the acquisition of Enotel Magnólia, a four star hotel located in a privileged area of Funchal, Madeira Island.

2000

In 2000 and 2001, respectively, the Estêvão Neves Group built and inaugurated the Enotel Golf Santo da Serra, in Santo da Serra, and Enotel Sunset Bay, in the sunny Ponta do Sol Village, by the sea.

2006

In September 2006, the Estêvão Neves Group became a business group with international investments, with the opening of the first Enotel property in Brazil, Enotel Convention & Spa Porto de Galinhas.

2008

In 2008, in partnership with RCI, it created the Enotel Vacation Club in Brazil, offering its clients an All Inclusive Loyalty Program. The program was launched for Madeira properties in 2012.

2010

The Group acquired Enotel Lido in 2010 - its first five-star establishment in Madeira, the region's first All Inclusive hotel.

2014

In 2014 the Estêvão Neves Group inaugurated the Enotel Acqua Club Porto de Galinhas, the only resort with Water Park and All Inclusive system in the region.

VISION: To be a reference in making people happy.

Values

Family 

At Enotel, we are a big family. The Enotel group has a family management, belonging to the founding family, an aspect that enhances the appreciation of family and its traditional values. We understand that FAMILY is the most significant aspect of life and what gives us emotional, psychic and affective support. It is this bond that makes us humans and good people! It is at work where we spend most of our day, which is why the affective bond between colleagues is inevitable, which drives the will to overcome difficulties and celebrate successes.

Diversity

At Enotel, race, religion, gender sexual orientation or political choices are faced with the naturalness these issues lack. We are a company where RESPECT for differences is fundamental! We are equal and mainly all PROFESIONALS. This same position is naturally considered when talking about customers.

Empathy

It is a skill of those who have good emotional balance and know how to use common sense. This is one of the commitments of the professional of Enotel group! Being able to put yourself in the others shoes is important for those who work with clients, but, most importantly, for those who seek to fulfil the purpose of making them happy. This ability to understand the other is the key to a good interpersonal relationship. There is no AMABLITY without EMPATHY!

Confidence 

The collaborators committed to the company’s objectives and goals, verify that AUTONOMY is a part of their day to day life that leads them to a positive spiral of success.

Creativity

At Enotel, there is constant stimulation for perceptive thinking, ingenuity and creative capacity. RESOLVING difficulties, dealing with the unforeseen, finding SOLUTIONS and suggesting useful CHANGES so that tasks are carried out in an increasingly simple and efficient way, these are challenges set for our professionals.

Evolution

We live today in an accelerated reality. The world evolves and we accompany it with the interest, lightness, joviality and persistence, we cannot, nor want to be left behind! Today’s motto, which represents the concept of evolution well, is “LEARN, UNLEARN and RELEARN”. Our knowledge is permanently under construction and reconstruction, which is why we are strongly committed to constant renovation, investing in improving the structure and conditions for our customers, as well as investing in the qualification of our employees to be better able to deal with the future.

Humility

We value SIMPLICITY and naturalness in things and people. At Enotel, talking and exposing ideas, feelings and wishes at any hierarchical level is possible and accepted with peace. There are no locked doors for anyone who wants to be heard and needs a word of understanding and reality. This human condition value makes situations simpler, allows an authentic understanding of the circumstances and their intentions, always with the aim of reaching the best decisions for the company and its professionals, fulfilling our purpose of making people happy.

Enotel

Hotels Management

The Estêvão Neves Group created Enotel Hotels Management S/A in order to expand its management to outsourced developments. This management is focused on the quality of services provided, customer satisfaction and return on investment by stakeholders, innovation and company improvement.
The Estêvão Neves Group has experts in hotel management with the All Inclusive system modality, revenue and profitability models; our stakeholders are provided with updated information through operational reports and management methodology based on indicators.